1. Introduction
Jagannath Digital Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit www.jagannathdigital.com or otherwise interact with us.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 (DPA 2018), and the Privacy and Electronic Communications Regulations 2003 (PECR).
By using our Website and services, you acknowledge that you have read and understood the terms set out below.
2. Who We Are — Data Controller
The data controller responsible for your personal data is:
- Company: Jagannath Digital Ltd
- Company Number: 16336660
- Registered Office: 34 Bartle Avenue, London, England, E6 3AJ
- Incorporated: 24 March 2025
- Email: info@jagannathdigital.com
3. About Our Business
Jagannath Digital Ltd is a multi-division digital services company operating the following business units:
- Monsta Media East Ham — digital marketing agency (franchise), providing SEO, social media management, content marketing, paid advertising, and lead generation services to local and SME businesses.
- JD Apparel — e-commerce retail of printed T-shirts, kurtas, and clothing for the British market, sold via our website and Amazon marketplace.
- JD Organics — a planned platform for organic and natural products (in development).
4. What Personal Data We Collect
4.1 Data You Provide Directly
- Identity data: name, business name, job title
- Contact data: email address, phone number, postal address
- Enquiry and communications data: messages sent via contact forms, email, or social media
- Transaction data: order details, delivery addresses, billing information
- Marketing preferences: whether you wish to receive marketing communications
4.2 Data Collected Automatically
- Technical data: IP address, browser type and version, device type, operating system, referral URLs
- Cookie data: information collected via cookies and similar tracking technologies
- Analytics data: aggregated website usage statistics via tools such as Google Analytics
4.3 Data from Third Parties
- Social media data from platforms such as LinkedIn, Instagram, or Facebook
- Amazon marketplace data for orders placed through our Amazon storefront
- Business enquiry data from third-party referrals
5. How We Use Your Personal Data
We only use your personal data where we have a lawful basis to do so under UK GDPR:
- Providing services and fulfilling orders — Performance of a contract (Article 6(1)(b))
- Responding to enquiries — Legitimate interests (Article 6(1)(f))
- Marketing communications — Consent (Article 6(1)(a)) or legitimate interests for existing customers
- Business development — Legitimate interests (Article 6(1)(f))
- Website analytics — Legitimate interests or Consent where cookies require it
- Legal and compliance — Legal obligation (Article 6(1)(c))
6. Who We Share Your Data With
We do not sell your personal data to third parties. We may share your data only in the following circumstances:
- Service providers and processors (hosting, email, payment, CRM, marketing platforms) under data processing agreements
- Amazon Marketplace for order fulfilment data
- Social media platforms (Meta, LinkedIn) for audience matching in paid campaigns
- Professional advisers (solicitors, accountants, auditors)
- Law enforcement or regulators where legally required
7. International Data Transfers
Where we transfer your personal data outside the UK, we ensure appropriate safeguards are in place, including UK adequacy decisions, Standard Contractual Clauses (SCCs), or the UK International Data Transfer Agreement (IDTA) approved by the ICO.
8. How Long We Retain Your Data
- Customer transaction records: 7 years (Companies Act 2006 / HMRC requirements)
- Marketing consent records: Until you withdraw consent
- Enquiry and contact data: Up to 2 years from last contact
- Website analytics data: Up to 26 months
- Recruitment data: Up to 12 months from receipt of application
9. Your Rights Under UK GDPR
You may exercise any of these rights by contacting us at info@jagannathdigital.com:
- Right of access (Article 15) — Request a copy of the personal data we hold about you
- Right to rectification (Article 16) — Request correction of inaccurate or incomplete data
- Right to erasure (Article 17) — Request deletion of your personal data
- Right to restriction (Article 18) — Request restriction of processing in certain circumstances
- Right to data portability (Article 20) — Receive your data in a machine-readable format
- Right to object (Article 21) — Object to processing based on legitimate interests
- Rights re: automated decisions (Article 22) — Not to be subject to solely automated decisions
If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk or by telephone on 0303 123 1113.
10. Cookies and Tracking Technologies
10.1 Types of Cookies We Use
- Strictly necessary cookies: Essential for the website to function. Do not require consent.
- Analytics cookies: Google Analytics for aggregated, anonymised usage data. Require consent.
- Marketing/preference cookies: Retargeting or social advertising pixels (e.g., Meta Pixel), disclosed at the point of consent.
10.2 Managing Cookies
On your first visit, you will be presented with a cookie consent banner. You may also control cookies through your browser settings. For more information, visit www.aboutcookies.org.
11. Data Security
We implement appropriate technical and organisational security measures including HTTPS encryption, secure access-controlled hosting via Hostinger, restricted access to personal data on a need-to-know basis, and regular review of our security practices.
In the event of a personal data breach likely to risk individuals' rights and freedoms, we will notify the ICO within 72 hours and, where required, notify affected individuals without undue delay.
12. Direct Marketing
We may send you marketing communications by email where you have provided consent, or where you are an existing customer and we are marketing our own similar products or services. You can opt out at any time by clicking 'Unsubscribe' in any of our emails or by emailing info@jagannathdigital.com.
13. Children's Privacy
Our Website and services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.
14. Third-Party Links and Services
Our Website may contain links to third-party websites including our social media profiles and Amazon storefront. This Privacy Policy does not apply to those sites. We are not responsible for the data practices of third-party websites.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised 'Last Updated' date. Where changes are material, we will endeavour to notify you by email or through a prominent notice on our Website.
16. How to Contact Us
If you have any questions or wish to exercise your data subject rights, please contact us:
- Address: 34 Bartle Avenue, London, England, E6 3AJ
- Email: info@jagannathdigital.com
- Company Number: 16336660 (registered in England and Wales)
We will respond to all requests within one calendar month in accordance with UK GDPR Article 12.